Your Questions, Answered

Frequently Asked Questions

Find clear, concise answers to common questions about setting up your custom domain email, managing your team, and what makes TeamsConnect.shop the smart choice for your business.

Technical & Administrative

Everything You Need to Know

<b>How do I connect my custom domain?</b> TeamsConnect.shop supports all major DNS registrars. Simply update your MX records to point to our servers. We provide step-by-step guides for Cloudflare, Namecheap, GoDaddy, and more, making instant domain setup straightforward. <b>Can I create custom email aliases?</b> Yes, each mailbox supports unlimited aliases at no extra cost. Set up `info@yourbusiness.com`, `sales@yourbusiness.com`, or any other alias to forward to your primary mailbox, ensuring all your communications are centralized. <b>Is webmail accessible on mobile devices?</b> Absolutely. Our clean webmail interface is fully responsive and optimized for any desktop or mobile browser. You can also sync your mailboxes using standard IMAP/SMTP protocols with your preferred email client on any device.

<b>What security measures are in place?</b> TeamsConnect.shop employs industry-standard encryption (TLS/SSL) for all connections, robust spam filtering, and virus protection to keep your inbox secure and private. We focus on reliable email delivery without the bloat. <b>How do I add or upgrade mailboxes for my team?</b> You can easily manage and upgrade your mailboxes directly from your TeamsConnect.shop dashboard. Add new team members or adjust existing plans with just a few clicks, ensuring your email scales with your business needs. <b>What if I need more than 6 mailboxes?</b> For teams requiring 6 or more mailboxes, we offer custom setups tailored to your specific needs. Contact our support team to discuss your requirements, and we'll help you get started with a solution that fits your growing business.

Still Have Questions?

Our dedicated support team is here to help you with any specific inquiries or custom setup needs.